dementia friendly retail banking
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| PRIVATE CONSULTATION AREAS |
This concept aims to provide an approachable design where customers, including those with dementia, feel relaxed and comfortable to ask questions and engage in conversation. This will be achieved through the use of domestic furniture, a calming colour palette, and a minimal and open plan layout inspired by the 'prospect' and 'refuge' principles of biophilic design.
The design will feature basic house shapes, small groupings of soft seating and coffee tables, soft textures, a refreshments station, and natural colours.